norton internet security 2006 - 2007

  Beardie 16:34 22 Dec 06
Locked

I had a problem with the spam folder of my Norton internet security 2006 and was advised by Norton to uninstall and reinstall. However as the 2006 version only had days to run I decided to load my new 2007 version from disc. I get the message that windows installer needs updating, click install, it goes through the updating process and then stops. I tried downloading from the Microsoft website, same problem when trying to install Norton. Any suggestions

  VoG II 16:42 22 Dec 06

Have you got rid of the leftovers from the 2006 version? click here=

  Beardie 17:10 22 Dec 06

I have run the uninstall programme again, still getting message needs to upgrade MS installer, run installer, norton starts then fails to load

  Jake_027 18:35 22 Dec 06

Downloading and installing this - click here
- and then install NIS again. If you downloaded through automatic updates it may not install properly. It sounds to be a problem with windows rather than Norton, which is worrying.

You could also try run on the start menu and then type sfc/ scannow but you need your original xp disc for that I think.

Jake

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