norton internet security

  logrin 11:54 12 Sep 04

everytime i try to update my norton I get the message that the update failed due to Error LU1821 I am told that something is running in Norton and I must turn off all my norton programs before I try again. Surely this will leave me open to attack as I have turned off my windows firewall as advised when installing sp2 can anyone advise me what to do

  pc moron 12:21 12 Sep 04
  Dorsai 13:14 12 Sep 04

I got the same error last week. I followed nortons own 'what to do' link which lead me to the click here pc moron gave. I can't remember the exact path i followed, but i ended up downloading and running the norton 'smart updater' (i think it was called) which installed the failed update at the first attempt.

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