Norton blocking e-mail?

  knobler 21:17 10 May 06

Very briefly,

New hard drive - windows XP platform.

Can receive e-mails but can't send them

Error messgae, 1003,9

Tried all suggestions by symantaec to no avail. Cannot get on certain web sites such as e-bay (my account) and others

Any suggestions. This happened on my old computer before the hard disk went.

All suggestions greatfully received. Could it be ne Norton settings or Xp security etc....

  Jak_1 21:26 10 May 06

Try this. Open up Outlook express > Tools > Options and then click on properties for your deefault email account. From there, click the Servers tab and check that smtp setting is correct ie

incoming is the pop server and smtp is the outgoing server.

  knobler 21:32 10 May 06

They're all set okay!

scatch scatch.....

  Jak_1 21:37 10 May 06

Are you using Norton Firewall? Try down loading zonealarm free from Zonelabs click here then disable the norton firewall and enable Zonealarm. I have heard that Norton's firewall can cause problems.

  knobler 13:02 11 May 06


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