Norton Antivirus won't remain on

  Philip Stokoe 22:43 13 Apr 05
Locked

My Norton Antivirus 2004 suddenly stopped working today, I can't switch it on from the windows security centre (I have Window XP Home) and the Windows Restore system has no restore points earlier than this crisis. I checked for viruses using the Symantec web site and the computer appears to be clear. I un-installed and re-installed the Norton antivirus but it still won't work. What do I do? I'm terrified of being without anti-virus software.

  jimv7 22:52 13 Apr 05

Get rid of norton, download avg free from click here, install and update, after uninstalling norton.

  bretsky 00:04 14 Apr 05

Virus signature Subscriptions up to date?

bretsky ;0)

  THE TERMINATOR 00:26 14 Apr 05

Can you launch NAV from it's icon on the desktop? If you can, then you should be able to configure it to launch at startup.

  Philip Stokoe 07:04 14 Apr 05

I have downloaded AVG as a temporary solution but, to answer the other questions: my virus signatures were up to date and I cannot launch NAV from its icon on the desktop nor from the programmes list; at least it will launch but then it terminates.

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