Norton anti-virus not working

  Billy Brewer 23:08 18 Dec 04
Locked

Hello,
My Norton anti-virus has stopped working. When I open Norton Internet security professional everything is either disabled or off. It will not let me enable to change anything or turn anything back on.It is not loading on the sysytem tray on the start up. Recently my ntl broadband program correct connect has disappeared from my system tray and does not load on my start up. Any help appreciated.
Fraser.

  Giggle n' Bits 23:14 18 Dec 04

and this is a new install of Norton you need to update the Live update software for norton and also the Live updates that are available. WMI update is important.

Norton also have a online tool where they can scan you installed norton and they tell you how to fix.

  Billy Brewer 23:21 18 Dec 04

Thank you for the reply.
We have been trying to resolve it all day. It is Norton 2004 that is not due for an update till May 2005. We have tried Norton utilities but that has also disappeared.
thank you

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