Norton Anti Virus Live Update not connecting

  popali 15:32 01 Oct 03
Locked

I have resently changed my ISP to tiscali

I now get the following message when I try to go live to bring my list of virus's up to date. I have tried quite a few times and my internet is working OK on other matters.

(Your computer has lost its internet connection. This probably happened because your ISP is down, or the network you are using for the internet is down. Click to retry again or cancel)

I can log on to almost everything else.

Any ideas (popali) Norton Anti Virus Disc purchased late Nov 2000

  Stuartli 15:54 01 Oct 03

You need to reconfigure Norton AV to use your new default ISP i.e. Tiscali rather than your old one; if this fails then your Norton subscription may be out of date.

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