I bought a Philips X57 from PC World in January this year with Vista Ultimate. I accidently messed up the boot sector and had to reinstall windows. (Don't ask why!) Also no recovery disc supplied. Tap F8 once the E systems boot screen has gone and the HHD recovery program comes up. But I can stress, on my laptop there is no make dvd recovery thing on the HDD recovery program. On your desktop there is an icon called 'The Techguys DVD'. It looks like a disc with an arrow on it. Then make your dvd. Easy.
Anyway, there are no discs supplied with your computer now thanks to software piracy.
I only got a recovery disc not by making one but by phoning the techguys and giving them some ear ache lol. This was in April when it went wrong. Precisely 5 days ago the disc came! 4th October precisly 6 months later!
Just proves the poor service of the techguys.