no touchpad or keyboard

  cooked cow 13:08 26 Feb 10
Locked

hi
i'm running vista home premium 32 bit o/s
for some unknown reason my touchpad or keyboard dont work,the keyboard is in device manager and it states it's working,(but it is'nt) the t/pad however is in dev/manager but is under hidden devices and states it's not present.i've uninstalled the t/pad and reinstalled it but no joy,i've run a performance monitor test and it came back with this (the device synaptics ps/2 port touchpad is reporting "tv_ConfigMgrErr24" this device will not be available until the issue is resolved)but nothing about the keyboard
any help will be welcome
thanks

  birdface 13:40 26 Feb 10

maybe use the onboard keypad and see if that works until you get it sorted.

For vista,
Start --> All Programs --> Accessories --> Ease of Access --> On-Screen Keyboard

  birdface 13:41 26 Feb 10

Oops not sure if you need a mouse to work that or not as I have never tried it.

  cooked cow 20:58 26 Feb 10

hi
while trying to sort the keyboard problem i fixed the touchpad aswell
power off, remove power lead and battery,hold down power button for 30 odd seconds then boot up again.i did'nt mention what my pc was
HP G60 100EM notebook
thanks cc

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