No Sound When Playing a DVD

  AlanHo 00:06 14 Aug 06

I have just noticed that when I try to play a DVD in both my DVD RAM and DVD ROM drives using Windows Media Player or Real Player - the video is fine but I get no sound. I can play music CD's using both drives and both players without problems. I can also play video with its audio from files stored on my hard disc with both players.

The loss of sound is confined to playing a DVD in the disc drives.

However - I can play a DVD complete with sound using PowerDVD and Nero Showtime sofware.

I have no idea when the problem started because I have not tried to play a DVD on the computer for a few months - the last time I played one I had no problems. I vaguely recall having the same problem about two years ago on my previous computer - which I fixed from advice given by an "expert" - but cannot remember how.

I can see no problems in device manager - and have checked the Windows volume control to ensure nothing is muted.

Advice appreciated. This time I will make a proper record of the cure in case it happens again.

  sean-278262 00:08 14 Aug 06

Have you inadvertantly muted the audio in WMP and RP settings?

  AlanHo 08:29 14 Aug 06

No - I have carefully checked all the obvious settings in Windows, WMP and RP to ensure that the volume sliders are set to full volume and none of them are muted.

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