No Connection, but Updates?

  Ex plorer 17:36 11 Feb 08

Hi I am trying to get a connection to the Internet for a mates PC, he said it wouldn't connect.
I fit a new card for the RJ11 wire but it still wont connect right clicking on the connection showing in the tray says its not connected.
However when I shut it down it loaded 1 of one updates and the lights flickered on the modem and at the rear of the new card, it finished its updating and then shut down?
Tried it again and its as before no connection.
This has happend since moving ISP.

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