this could be a firewall blocking problem - try uninstalling the prog from control panel add/remove progs if it is there. Reboot and get into safe mode - diconnect from the net and try installing again having switched off your firewall.
Surface Pro 5 News - release date, UK price, features, specs
Gear VR vs. Daydream: Which delivers the best VR experience?
iPad Pro 12.9 vs Surface Pro 5
Synology invites you to visit them at Insomnia on 26th – 29th August. Book your tickets now and visit Synology.