New printer causes some software to crash

  greybeard 21:44 27 Nov 09
Locked

I've just installed a gelsprinter GX3000, and have started using it to print OK, with one exception.
If I go to Print setup in both CorelDraw 8 and CorelPhotoPaint 8, and then click on properties, Microsoft shuts it down with the usual "Sorry, but...".
However, if I use Windows Paint, it doesn't happen.
I've looked through various read me files in the installation, and though there is a problem that mentions the Corel 8 software, it doesn't seem to be this one.
I've sent an email to RicohUK support, but as its Friday night, it's going to be an even longer wait.
Any ideas ?
I have reinstalled, and I have used the latest driver from Ricoh.

John

  greybeard 21:46 27 Nov 09

Sorry, I should have added toshiba satellite running xp3 home.

  reply4reply 22:25 27 Nov 09

ok, i suggest you start over again

1- unistall printer and all its software
2. now only install the driver, no utilities or software

  greybeard 20:29 14 Dec 09

Thanks reply4reply.
Sorry to take my time, but my isp has been giving me grief with changing my webmail settings.
I'll try your suggestion as soon as I've finished printing the Christmas cards :)
I've got a workaround, in that I can change the settings in start/settings/printers/etc.., but it's a bit of a pain.
John

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