New operating system no internet connection

  sean123abc 16:25 13 Feb 08
Locked

I have just installed a new operating system (Windows XP Pro 64 bit) after having Windows Vista Home Premium 64 bit.

My internet was fine on Vista, but now I have switched it wont work.

I have rang up BT (internet provider) and Netgear (router provider). BT said ring Netgear, and Netgear said it's a PC problem contact my PC make. Before contacting them I hope I can get some help on here.

Ok, thanks for reading and please help!

  crosstrainer 16:29 13 Feb 08

Still many driver compatibility issues with 64 bit operating systems. It may well be that Netgear have released a 64 bit driver for your router, what is the make and model?

  crosstrainer 16:31 13 Feb 08

Confirms my fear....your router has no 64 bit support.

click here

  harps1h 16:43 13 Feb 08

is the router hardwired to your computer?
if so to which ethernet; the onboard or a dedicated NIC card.
you see if it uses an ethernet connection compatability should not be an issue, so the answer may lie with how it is connected.
let us know more about your system.

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