New Epson V350, XP says "Epson scan cannot be star

  zildoggo 10:48 29 Oct 06
Locked

Cannot start new Epson V350 scanner. XP says "EpsonScan cannot be started." A possible pointer to the problem is the fact that XP Device Manager window is blank despite four added hardware peripherals. Any help would be appreciated.
Zil Doggo

  jack 11:03 29 Oct 06

Epson hardware can be very particular to install.

Do the following[assuming you did not do it in the first place]
Come off line and close down your A/V protection and fire wall.
Remove the epson installation.
Restart the machine
Re install.
If you use a photo editor see if that will detect that particular TWAIN device .
Come back with the results

  zildoggo 16:28 29 Oct 06

Jack- followed your advice to the letter but no change, am still getting same message. I note my Device Manager window is blank. This should list all devices connected to the computer.Can this have any bearing on the problem? Thanks for help already received.
ZilDoggo

  jack 19:59 29 Oct 06

????
Are the other peripherals functioning?

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