Netsky Q Virus

  Piggles 19:48 03 Apr 04
Locked

A friend believes he has contracted Netsky Q although he has AVG. May have accidentally opened attachment. However he is unable to make a successful boot up so that he can download virus removal tool. During the loading process his computer freezes. Any ideas please.

  GANDALF <|:-)> 20:05 03 Apr 04

Start the computer in safe mode by pressing f8 continuously,select 'Safe Mode with Command Prompt'. Download stinger from click here and run it.


G

  Piggles 20:27 03 Apr 04

Thanks Gandalf but how do you connect to the internet in safe mode - my own computer wont - doesnt get dial tone.

  Piggles 20:41 03 Apr 04

And when I tried Safe Mode Command Prompt only I just got a "c:\" prompt

  Lozzy 20:42 03 Apr 04

At the C:\ prompt type Win then hit enter

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