Netgear WGR614 ---No Internet Connection

  leavey18 17:49 22 Jul 09
Locked

I have just brought a netgrear wgr614 wireless router. The router is not picking up any internet signal and i have even tried using another wireless box, when i plug the adsl cable to the adsl fiter with the phone line the phone line goes very quiet or even stops working. My laptop can still pick up the routers but says it has limited access. Any help please, i have rang my internet supplier and they have said it is working fine??????

  Ashrich 22:43 23 Jul 09

What type of modem are you using to plug in to the WGR614 router ?

Ashley

  mgmcc 08:20 24 Jul 09

As the WGR614 is a "Cable/DSL" Router suitable for use with Virgin Media's *CABLE* service, it *DOESN'T* incorporate an ADSL Modem. It sounds as though you're trying to plug an RJ11 Modem cable between your phone line and the Router's RJ45 (ethernet) WAN port.

Ideally, you want a combined "Router & ADSL Modem" whose WAN port will be an RJ11 socket for connection directly to a phone line.

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