.NET 3.5 Corruption - Graphicool1

  Graphicool1 10:05 07 Feb 09
Locked

Hi All

The plot thickens...
If you havent been following this, briefly...I tried to install .NET Framework 3.5 SP1 (hence forth to be known as 3.5. It only partially installed. I got in touch with Microsoft(Ms). They took over the installation remotely.

Everything seemed fine, if a little slow? I was doing a search in Ms support, when I stumbled on the following statement...

IMPORTANT: After installing the .NET Framework 3.5 SP1 package (either the bootstrapper or the full package) you should immediately install the update KB959209 to address a set of known application compatibility issues.

Yesterday I sent an email - containing this statement - to Ms. In fact I addressed it to the tech who's installed 3.5 on my PC. He got back to me within a couple of hours, below is how his response begins...

The Net Framework Component might be corrupted and needs to be re-installed.

It goes on to instruct me what I should do to put it right!

  provider 2 11:12 07 Feb 09

Graphicool 1,

Oh dear, ... doesn`t exactly inspire a whole lot of confidence, does it?

I`ve been reading some of the stuff in the MSDN Developers` centers click here ... heavy going, a lot of it, but it`s perhaps not surprising that much of what is being done is to improve on what has gone before ... which doesn`t say much for what has gone before, I think.

What have you been advised to do this time? File integrity verification tools? Hotfixes? Registry editing? Uninstall/re-install?

  provider 2 11:29 07 Feb 09

More for information (links) than anything else:

click here

  Graphicool1 11:34 07 Feb 09

Hi provider 2

This is how it goes, back to square one really. I'm just glad I sent him the email. I haven't started yet. I'm preparing myself mentally?...

Please follow the link below and download .NET CLEANUP UTILITY TOOL:

click here

Once you have downloaded the tool unzip the file and Run the Cleanuptool.exe.

Select .NET Framework – 3.5 from the list and click on Cleanup Now.

Reboot the System.

NOTE: Please download the updates and install one by one. This may require rebooting the system, so please reboot the system when requested.

Download .Net framework 3.5 from the link given below and install manually.

click here

Download .Net framework 3.5 Service Pack 1 from the link given below and install manually.

click here

Download .Net framework 3.5 Family Update from the link given below and install manually.

click here

Once we have performed the above steps, please access the Windows Update site and see, if the issue is resolved

  provider 2 12:24 07 Feb 09

Mmmm. That`ll keep you busy for a while. Fingers crossed at will go well.

  Graphicool1 12:40 07 Feb 09

I ran the .NET 3.5 clean up tool. This is the result log...

======================================================================
[02/07/09,12:24:11] Beginning of new cleanup utility session
[02/07/09,12:24:11] Build created on December 22, 2008
[02/07/09,12:24:11] Detected operating system: Windows XP (x86)
[02/07/09,12:24:11] Install state for .NET Framework 1.0: not installed.
[02/07/09,12:24:11] Install state for .NET Framework 1.1: installed with service pack 1.
[02/07/09,12:24:11] Install state for .NET Framework 2.0: installed with service pack 2.
[02/07/09,12:24:11] Install state for .NET Framework 3.0: installed with service pack 2.
[02/07/09,12:24:11] Install state for .NET Framework 3.5: installed with service pack 1.
[02/07/09,12:24:11] Not adding product '.NET Framework - All Versions (Tablet PC and Media Center)' because the OS condition does not match
[02/07/09,12:24:11] Not adding product '.NET Framework - All Versions (Windows Server 2003)' because the OS condition does not match
[02/07/09,12:24:11] Not adding product '.NET Framework - All Versions (Windows Vista and Windows Server 2008)' because the OS condition does not match
[02/07/09,12:24:21] Starting cleanup for product .NET Framework 3.5
[02/07/09,12:24:21] Section [Stop Services - .NET Framework Common] - start parsing entries
[02/07/09,12:24:21] Found entry msiserver, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'msiserver'
[02/07/09,12:24:21] The service 'msiserver' was already stopped
[02/07/09,12:24:21] Found entry httpfilter, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'httpfilter'
[02/07/09,12:24:21] The service 'httpfilter' was already stopped
[02/07/09,12:24:21] Found entry msftpsvc, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'msftpsvc'
[02/07/09,12:24:21] ***WARNING*** Failed to open the service 'msftpsvc'
[02/07/09,12:24:21] Found entry nntpsvc, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'nntpsvc'
[02/07/09,12:24:21] ***WARNING*** Failed to open the service 'nntpsvc'
[02/07/09,12:24:21] Found entry smtpsvc, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'smtpsvc'
[02/07/09,12:24:21] ***WARNING*** Failed to open the service 'smtpsvc'
[02/07/09,12:24:21] Found entry w3svc, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'w3svc'
[02/07/09,12:24:21] ***WARNING*** Failed to open the service 'w3svc'
[02/07/09,12:24:21] Found entry iisadmin, performing action now
[02/07/09,12:24:21] Attempting to stop the service 'iisadmin'
[02/07/09,12:24:21] ***WARNING*** Failed to open the service 'iisadmin'

  Graphicool1 12:51 07 Feb 09

In this continuation I've left out most of the log and jumped to just before the so you can see the eventual outcome. Without the boring bit in the middle...

[02/07/09,12:27:02] Deleting registry key 'Software\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft .NET Framework 3.5*'
[02/07/09,12:27:02] Section [Registry - .NET Framework 3.5] - stop parsing entries
[02/07/09,12:27:02] Not running action 'Registry - .NET Framework 3.5 (Wow6432Node)' for product '.NET Framework 3.5' because the OS condition does not match
[02/07/09,12:27:02] ****ERROR**** Cleanup failed for product .NET Framework 3.5

Yes that is correct, once again the clean up tool failed to clean up! So, it isn't back to the drawing board, it's back to Microsoft.

  provider 2 12:52 07 Feb 09

Good grief! Just as well there is a tool for the job and you don`t have to plough through it manually ... most of us wouldn`t live long enough!

  Graphicool1 12:59 07 Feb 09

The last line of the log say's...

[02/07/09,12:27:02] ****ERROR**** Cleanup failed for product .NET Framework 3.5

However, when I went to Control Panel> Add Remove and looked for the .NET Framework 3.5 entry, that was there yesterday, it isn't there now!

  provider 2 13:07 07 Feb 09

So what now, then? Use RevoUninstaller to get rid of all of it, then re-install from scratch?

  Graphicool1 14:57 07 Feb 09

Hi Provider 2 - No, I sent a copy of the full log to Microsoft. If they're having trouble sorting it out I've got no chance!

I'm not sure if you are aware of the ramifications of this situation yourself? It doesn't just apply to me, but to anyone who has downloaded and installed .NET 3.5. If I hadn't - by chance - stumbled upon that online notification I would still be - as many still are - wallowing in ignorant bliss.

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