Nero 7 Update install failure

  hagman777 21:46 08 May 06

Hi i recently installed Nero 7 Premium as an upgrade from Nero 6 i uninstalled Nero 6 and then installed 7 that worked fine i then tried upgrading 7 from Nero website and when i tried to install i got:- The currently installed version of Nero 7 is incompatible with this installer it must be uninstalled using the control panel before reinstalling with the current version. Can anyone please help.

  Skills 23:27 08 May 06

Prehaps the current update needs to be a clean install rather than just over the top. Try downloading it and uninstalling your version and then enter you're seriel code into the install program when required.

  hagman777 00:20 09 May 06

Hi so would the best way to do it is say use nero cleantool 7 download update and then enter license number surely it will only work the once ie with my current disc.

  saintorsinner 06:06 09 May 06

i updated my nero recently to and when i first tried to install it i received the same message as you. i then did clean install and had no problem. just make sure you make a copy of the serial number before cleaning with nero tools.

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