Need help quickly, AVG , NORTON FIREWALL!!!

  Gaz 25 19:51 04 Jun 03
Locked

I have had a fatal error, after downloading the new Norton Firewall update, I restarted and everything seamed Ok, however on restart it taken ages.

Wondered what was up, anyway, it had crashed, AVG then popped up Core driver not found winerr-2.

I also noticed norton firewall had not loaded, nor would it from start menu.

I tried system restore, it gets me using my PC but now it just restarts on shutdown. Also even uninsalling works until I reinstall and problems occur again on shutdown.

Can anyone help me, solve this?

Regards,
Gareth

  Joe McG 19:53 04 Jun 03

Gaz 25,
what O's are you running.?

  Gaz 25 19:56 04 Jun 03

Hope that helps,

Gareth

  Gaz 25 20:02 04 Jun 03

Can you help solve it?

Regards,
Gareth

PS. It has got to be norton or AVG as nothing else has caused this before.

Why did AVG do this after updating Norton Firewall 03, and why did it crash? Anyone else had this?

  Joe McG 20:02 04 Jun 03

Gareth,

re-boot your pc, and as soon as it starts re-booting tap F8 repeatedly until a menu appears on your screen.

Usiny your up and down keys, highlight last known good configuration, and press enter (or return). This will take your system back to before you installed the norton update.

All the best. Joe.

  Joe McG 20:03 04 Jun 03

My spelling is as good as ever.
" USING "

  Gaz 25 20:09 04 Jun 03

It will only do that not right back to ages ago?

  Gaz 25 20:10 04 Jun 03

Will I lose anything?

Is the Norton Update Ok to download?

  Gaz 25 20:10 04 Jun 03

Thanks.

  Gaz 25 20:12 04 Jun 03

Can I have answers to the above as quick as possible please, as I have to go out in a bit, I do not want problems.

Regards,
Gareth

  Gaz 25 20:16 04 Jun 03

Thanks.

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