my pc keeps crashing then restarting

  garypiper 15:41 12 Sep 13
Locked

my pc keeps crashing then restarting and when i check event viewer it says i8042prt failed to load driver. but i have tried to update my drivers but they are all up to date. can somebody help me i am not to good with pc but i can follow instructions.

OS Name Microsoft® Windows Vista™ Home Premium Version 6.0.6002 Service Pack 2 Build 6002 Other OS Description Not Available OS Manufacturer Microsoft Corporation System Name GARY-PC System Manufacturer Acer System Model Aspire G7200 System Type x64-based PC Processor AMD Phenom(tm) 9750 Quad-Core Processor, 2400 Mhz, 4 Core(s), 4 Logical Processor(s) BIOS Version/Date AMI R01-A1, 19/09/2008 SMBIOS Version 2.5 Windows Directory C:\Windows System Directory C:\Windows\system32 Boot Device \Device\HarddiskVolume2 Locale United Kingdom Hardware Abstraction Layer Version = "6.0.6002.18005" User Name gary-PC\gary Time Zone GMT Daylight Time Installed Physical Memory (RAM) 4.00 GB Total Physical Memory 4.00 GB Available Physical Memory 1.79 GB Total Virtual Memory 8.20 GB Available Virtual Memory 5.53 GB Page File Space 4.29 GB Page File C:\pagefile.sys

  Algerian peter ™ 16:21 12 Sep 13

It would appear to revert to your ps2 mouse and keyboard ports.

Try this fix

click here

  garypiper 16:54 12 Sep 13

thanks for the reply i have tried this all ready but the problem keeps happening

i have just run a check for malware and found 52 objects so i have removed them all and i am just whiting to see if this has fixed the problem

if you have any more suggestions i would really appreciate the help thanks again

  garypiper 16:54 12 Sep 13

thanks for the reply i have tried this all ready but the problem keeps happening

i have just run a check for malware and found 52 objects so i have removed them all and i am just whiting to see if this has fixed the problem

if you have any more suggestions i would really appreciate the help thanks again

This thread is now locked and can not be replied to.

Sniper Elite 4 review: Headshotting Nazis has never felt so good

1995-2015: How technology has changed the world in 20 years

Framestore’s haunting post-WWII title sequence for new BBC series SS-GB

New iOS 11 release date rumours UK | new features coming to Siri, FaceTime, Messages and Video