My HP 9800 printer has stopped working

  crosby73 23 Oct 11
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Can anybody please tell me why my HP 9800 has stopped printing. Every time I try to print anything it goes into a queue with others that havnt printed. I can get rid of those but what can I do to get the printer printing again. Thank you

  Forum Editor 23 Oct 11

"what can I do to get the printer printing again"

Is a bit like asking 'what can I do to get my car started again?' when it breaks down - the problem could have any one of a number of causes.

I assume you've checked the obvious - that the printer is powered on, that it has ink in the cartridges, and that it is being recognised in the Windows Control Panel?

  northumbria61 24 Oct 11

Go to Devices & Printers in Control Panel and check to see if printer is offline.

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