My DVD drive is not working properly please help

  learning slowly 16:28 07 Oct 07
Locked

I have been having some problems writing files to my DVD writer drive. also the prompt window does not appear when I put a disk in the drive.

I researched some previous threads and then run the microsoft autoplay repair wizard, which then produced this log.

AutoFix [V5.2.3790.67]
Time [2007-10-07 16:19:56]
Microsoft Windows Version [5.1 (Service Pack 2) 2600>]

Test [The Shell Hardware Detection service is running.] - Instance [N/A]:
Result [AutoStart Setting]: OK
Result [The Shell Hardware Detection service is running.]: OK

Test [Policies] - Instance [D:\, Drive Type: 5]:
Result [HKCU\...\Policies!NoDrives]: OK {Absent}
Result [HKCU\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKCU\...\Policies!NoDriveTypeAutorun]: OK {Present}
Result [HKLM\...\Policies!NoDrives]: OK {Absent}
Result [HKLM\...\Policies!NoDriveAutorun]: OK {Absent}
Result [HKLM\...\Policies!NoDriveTypeAutorun]: OK {Absent}
Result [Driver level policies]: OK {
HKLM\...\Services\cdrom!Autorun (Present) Allows>
HKLM\...\Services\cdrom\Parameters!Autorun (Absent) Allows>
HKLM\System\CCS\Enum\...!AlwaysEnable (Absent) Not set>
HKLM\System\CCS\Enum\...!AlwaysDisable (Absent) Not set> }

Test [Drive Notification] - Instance [D:\, Drive Type: 5]:
Result [Legacy Notification]: OK
Result [AutoPlay V2 Notification]: Problems {
Service (Silent)
Shell (Deaf) }
>> Repair [Autoplay V2 Event]
Step: No steps to take.
Result: This AutoPlay setting cannot be fixed. Either the device is malfunctioning, or the wizard cannot determine the problem.

>> Required action: The wizard found problems but cannot fix them -> None



In plain english, does this mean my dvd drive is broken or is there another way to fix the problem.

I am using a Mesh pc running windows xp,

Thanks

  Fruit Bat /\0/\ 16:37 07 Oct 07

Autoplay disable/enable
1. Click Start, click Run, type regedit in the Open box, and then press ENTER.
2. Locate and click the following registry key:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\CDRom
3. To disable automatically running CD-ROMs, change the Autorun value to 0 (zero). To enable automatically running CD-ROMs, change the Autorun value to 1.
4. Restart your computer.

  Diemmess 16:48 07 Oct 07

....Don't want to spread gloom but I think the drive is dead.

If you put a commercial ROM DVD disk in the slot does it read it?
Typically there should be a spin-up sound within seconds of inserting any disk CDRom or DVD.

If the laser unit has failed the spin will start briefly, then give up and a few seconds later try again but never be acknowledged as present.

  learning slowly 17:01 07 Oct 07

The autoplay in the registry is set to 1, but the window will still not open when you put a disk in.

In the device properties the prompt to select to choose each time is elected in autoplay.

The drive will read a cd but when I put a cd in the window will not open with a choice to prompt?

  Fruit Bat /\0/\ 17:04 07 Oct 07

Repair XP by replacing corrupt files
Type

sfc /scannow

in the run box, press enter and let system file checker find and replace missing / corrupt file in windows and explorer.This will take awhile to complete and you may be asked for the CD to be in the drive if windows is not preinstalled on the hard drive.

sfc /scannow problems
click here

  learning slowly 17:11 07 Oct 07

I have tried sfc /scannow, but it is prompting me for a windows xp professional sp2 cd, but my windows came preinstalled from mesh.

I have a recovery cd - will that do?

I am worried about wiping everything on my pc.

  learning slowly 17:15 07 Oct 07

I threw caution to the wind and inserted the recovery cd. sfc /scannow is progressing as I type.

  learning slowly 17:51 07 Oct 07

but no prompt?

what do I do now?

  learning slowly 18:09 07 Oct 07

when I put my flash drive in the prompt window opened, but when I put a data disk in the data was recognised because I could see it in another explorer window, but no prompt window opened.

  skidzy 19:12 07 Oct 07

Try the Autplay repair wizard click here

  learning slowly 21:10 07 Oct 07

Thanks skidzy, but I did that first - see top.

but thank you all very much for your help.

My dvd drive appears to be working ok, but still does not produce the prompt window when a disk is inserted into it, but my flash drive does produce the prompt.

I am happier, and will probably have to live with this problem.

Thanks again.

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