My Comp restarting when I ask it to shut down!

  PC_HelpMe 21:19 13 Nov 06

Please can anybody help me. My operating system is Windows XP Home Edition and for some reason lately, whenever I select to shut down the computer, it is restarting instead. Does anybody have any ideas why this may be happening and how I can fix it? Thanks.

(If you need any more info, please ask).

  VoG II 21:24 13 Nov 06
  PC_HelpMe 00:14 14 Nov 06

Thanks VoG - the minute I saw the words "Roxio Easy CD Creator" in your link I knew what had happened. I tried installing this a few days ago and a warning window popped up saying it wasn't compatible with Windows XP so I didn't continue to install it. It must've messed with the system. However, upon uninstalling whatever it had put on the computer, it seems to shut down again.

Thanks heaps.

This thread is now locked and can not be replied to.

What is ransomware and how do I protect my PC from WannaCry?

What I learned from my mentor, Oscar-winning VFX supervisor Phil Tippett

Siri vs Google Assistant