MSN VIRUS PROBLEM

  Chirag 11:00 19 Mar 05
Locked

I have windows xp and when i was away my sister accepted a file from her friends, i have tried many ways to solve this problem, it is called serflog.C, i tried stinger, spyware doctor, norton wont open, task manager wont open, nor would regedit msconfig disables the startup but when i restart it comes back again, i dont know what to try now, i also tried the symantec serflog removal tool but it says the virus was not detected.

I need immediate help please.

  GANDALF <|:-)> 11:01 19 Mar 05

Turn off system restore, reboot, run the virus removal prog, turn system restore back on.


G

  Chirag 11:05 19 Mar 05

system restore is already turned off when i click on it doesnt let me open it says system restore has been turned off by group policy.

  Chirag 11:09 19 Mar 05

is there anything i can do to remove this? please help

  jimv7 11:30 19 Mar 05

Try safe mode to remove it.

  quack 11:34 19 Mar 05

Symantec have a removal tool click here

  VoG II 11:34 19 Mar 05

Removal tool click here

  SANTOS7 11:35 19 Mar 05

click here
this will help,good luck..........

  SANTOS7 11:35 19 Mar 05

bit like buses then.........

  Chirag 11:46 19 Mar 05

i have tried this soo many times it scans but doesnt find anything, yet i cannot open norton, task manager, registry editor or security stuff. please help

  GANDALF <|:-)> 12:12 19 Mar 05

Online scan?.......click here

G

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