MSN Messenger unable to get emails...help please

  Shamrock7 17:56 06 Aug 05
Locked

Hello,

I'm using WinME and have the following problems:

I can startup MSN Messenger but when I click on collect emails nothing happens.

IE6 would not connect to the internet, although Firefox would. I deleted and reinstalled IE6 and this seems to ne working now, but I cannot get it to run any online virus checkers.

Outlook express will let me read emails but not send any.

I've run AVG personal, Adaware, A-squared, Spybot S&D and they have been clean.

I tried to do a HighJack This log but I cannot get to paste it on the neoplanet website.

I've used system restore to go back a week. This didnt help.

If anyone has any ideas on what I can do next to get my emails from msn I would be very grateful to hear.

Many thanks,

Hugh

  Shamrock7 18:02 06 Aug 05

Part 1

Logfile of HijackThis v1.99.1
Scan saved at 17:56:09, on 06/08/2005
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\PROGRAM FILES\MSN APPS\UPDATER\01.03.0000.1005\EN-US\MSNAPPAU.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGCC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGEMC.EXE
C:\PROGRAM FILES\GRISOFT\AVG FREE\AVGAMSVR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\SYSTEM\PSTORES.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\HIGHJACK THIS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = click here
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = click here
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = click here*click here
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = click here*click here
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by ntl:home
R3 - URLSearchHook: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
O2 - BHO: (no name) - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\PROGRAM FILES\MSN APPS\ST\01.03.0000.1005\EN-XU\STMAIN.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: (no name) - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - (no file)
O3 - Toolbar: ICQ Toolbar - {855F3B16-6D32-4fe6-8A56-BBB695989046} - C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\PROGRAM FILES\YAHOO!\COMPANION\INSTALLS\CPN0\YCOMP5_3_12_0.DLL
O3 - Toolbar: Hi5 ToolBar - {A891DF3C-858A-453b-B45A-EB7325295FE7} - C:\WINDOWS\HI5TOO~1.DLL
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN Apps\Updater\01.03.0000.1005\en-us\msnappau.exe"
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGCC.EXE /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGEMC.EXE
O4 - HKLM\..\Run: [AVG7_AMSVR] C:\PROGRA~1\GRISOFT\AVGFRE~1\AVGAMSVR.EXE
O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [TrueVector] C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service

  Shamrock7 18:04 06 Aug 05

part 2C:\WINDOWS\SYSTEM\ZONELABS\VSMON.EXE -service
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &ICQ Toolbar Search - res://C:\PROGRAM FILES\ICQTOOLBAR\TOOLBAR.DLL/SEARCH.HTML
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0527.DLL
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRAM FILES\YAHOO!\MESSENGER\YHEXBMES0527.DLL
O9 - Extra button: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O9 - Extra 'Tools' menuitem: ICQ Lite - {B863453A-26C3-4e1f-A54D-A2CD196348E9} - C:\Program Files\ICQLite\ICQLite.exe
O14 - IERESET.INF: START_PAGE_URL=click here
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - click here
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - click here
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - click here
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - click here
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - click here
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - click here
O16 - DPF: Yahoo! Chat - click here
O16 - DPF: Yahoo! Dominoes - click here
O16 - DPF: {CC110316-5BE7-4AAA-AEDD-1A5B147BE34C} (MyWebOperator Class) - click here
O16 - DPF: {8E65B894-C2E9-11D5-BCD3-00E018987522} - click here
O16 - DPF: {D719897A-B07A-4C0C-AEA9-9B663A28DFCB} (iTunesDetector Class) - click here
O16 - DPF: {88C51E90-8E9C-4C96-8A45-574D88B63FAF} - click here
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - click here
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - click here
O16 - DPF: {B9191F79-5613-4C76-AA2A-398534BB8999} (YAddBook Class) - click here
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - click here
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - click here
O16 - DPF: {A891DF3C-858A-453B-B45A-EB7325295FE7} (Hi5 ToolBar) - click here


Hugh

  VoG II 18:27 06 Aug 05

I suggest that you post your log on this specialised forum click here

This thread is now locked and can not be replied to.

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