This msi must be launched through setup

  helpmeplease 19:26 22 Oct 05
Locked

When trying to open a document on Word I get the message 'This msi must be launched through setup'
Any ideas how I do this?
Thanks

  VoG II 19:29 22 Oct 05

Which version of Word and is this with any document?

  Diodorus Siculus 19:30 22 Oct 05

What version of Word?

There should be a detect and repair option under help?

  helpmeplease 20:02 22 Oct 05

The version is
Microsoft Office Word 2003 (11.6502.6360) SP1
message comes up with any document
Detect and repair doesnt solve the problem
I have tried remove and re-install word also
Should I try remove all Office and re-install?
(I prev had Norton antivirus which I have now removed and replaced with AVG)

  AndySD 20:08 22 Oct 05

Try updating SP2 click here

  helpmeplease 21:02 22 Oct 05

updated to sp2 and problem still same

  AndySD 21:10 22 Oct 05

Ok so I cant find the exact error message but on looking through the Knowledge Base I think your best bet it to Uninstall Reboot then reinstall.

  helpmeplease 21:50 22 Oct 05

uninstalled, rebooted, reinstalled and sp2 installed but still getting box appear saying SETUP This msi must be launced through setup
Thanks for your effort in helping me

  SANTOS7 21:55 22 Oct 05

click here
this may help..

  MAJ 21:59 22 Oct 05

Try the 'old faithful' of closing Word and deleting all instances of the "Normal.dot" file on your system, then restart Word which will create a new Normal.dot file. You never know, it might help.

  helpmeplease 22:11 22 Oct 05

MAJ Removing the Normal.dot file worked for the next time word was opened - but the second time reverted to the same problem. I repeated it and the same thing happened again.

SANTOS7 suggestion seems very complicated - may try it when Ive got lots of time to concentrate - thanks

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