MS Word 2000 illegal operation

  Xevious 10:47 01 Jun 03
Locked

On opening MS Word 2000 (from MS Works 2000) I get "an illegal operation and program will be closed down" message, with "Winword caused an Invalid Page Fault in module winword.exe" message under DETAILS, and code 018f:303e4fbd.
I have previously uninstalled MS Works, and reinstalled all, Word then worked for about 2 weeks, now failing again.

Any tips anyone?

  VoG™ 11:50 01 Jun 03

normal.dot is corrupted click here

  Lú-tzé 11:50 01 Jun 03

Try the detect and repair from the help menu if you can get that far (if it is in the Works version).

  Lú-tzé 11:51 01 Jun 03

Otherwise, delete the normal.dot (basic template) and restart - Word will reinstate it.

  Lú-tzé 11:52 01 Jun 03

VoG™ - my apologies for repeating you.

  VoG™ 11:53 01 Jun 03

Great minds........

  harristweed 11:54 01 Jun 03

It could be a corrupt normal.dot try deleting this or try click here

  Xevious 08:33 02 Jun 03

thanks a million for all with your help. in fact i couldn't hang around yesterday, and eventualy found the same solution on the MS website, but thx anyway. it worked straight away, now all smiling!!!

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