MS PowerPoint 2010 printing issue

  Gary Wood 19:35 21 Sep 10
Locked

I have PowerPoint 2010, and am trying to print handouts. Even though my printer can handle colour, I want to print in pure black and white, for easy copying, and to save ink. When I go to Print and select the "Pure black and white" option, the preview looks perfect. But, when the job actually goes to the printer, it comes out coloured!

I've tried setting the printer driver to grayscale and choosing "Pure black and white" in PowerPoint, and then the job comes out in shades of gray.

I've tried multiple files, including those created with earlier versions of PP and those created exclusively in 2010, and they all exhibit this problem.

If it's significant, I'm using Windows 7, and I've replicated the problem on another Win7 machine.

I think this must be a bug in the software. Can anyone advise me how I can go about reporting it to Microsoft?

Thanks,

Gary

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