MS Outlook

  setanta23 20:26 04 Jan 03
Locked
  setanta23 20:26 04 Jan 03

I have been using a machine for some months now with Outlook on it as opposed to Outlook Express.

I have decided to install Outlook on my home machine and get the following error message when i try to run it.

Unable to open default e mail folders. DLL file unable to be found. MAPI unable to load the information service pstprx.dll

Be sure the service is currently installed and configured.

The version of outlook i am trying to run came with Office XP.

What am i doing wrong and how can i rectify this

  LastChip 20:57 04 Jan 03

downloaded Office XP service pack 1.

That may cure the problem.

  setanta23 22:41 04 Jan 03

Tried to download but cannot do so

have to contact microsoft they say

tried all the different suggestions they came up with but all to no avail

any other ideas

  LastChip 00:32 05 Jan 03

Do you mean your computer would not download the file?

I just tried the page and it downloaded no problem; No reference to contacting Microsoft.

Here's the link;

click here

(bottom of the page for the download).

  setanta23 10:45 05 Jan 03

that link worked and i am installing the service pack now

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