mp3 player problem

  mightymaggot111 20:10 08 Apr 06
Locked

i installed alba mp3128wd3b mp3 player. when i try to drag and drop files into the drive message appears f;/ not accessible request could not be performed because of an I/O device error. also windows media player doesnt detect a connected portable device, please help

  ICF 20:43 08 Apr 06

Have you installed the software that came with it ?

  ICF 20:44 08 Apr 06

Are there any yellow exclamation marks in device manager?

  mightymaggot111 20:45 08 Apr 06

yes

  mightymaggot111 20:47 08 Apr 06

yes i have installed software, no there are no yellow exclamation marks in device manager, running xp home

  Totally-braindead 20:51 08 Apr 06

My little MP3 player has a lock on it with the sign of a padlock, have you checked its unlocked? Not sure if this would affect it but its worth a look.

  ICF 20:51 08 Apr 06

Does the computer recognise the player correctly when you plug it in to a USB port.

  mightymaggot111 20:57 08 Apr 06

balloon comes up , found new hardware usb mass storage device. another found new hardware generic mscn usb device, another found new hardware disk drive, then after a while, about 2 minutes anoter baloon pops up saying hardware installed, ready to use

  ICF 21:02 08 Apr 06

Did you follow the instruction to the letter on order of software installation and plugging in the Alba

  mightymaggot111 21:04 08 Apr 06

yes

  Totally-braindead 21:06 08 Apr 06

Any luck about the switch? If not can you confirm your operating system is Windows XP. Can you also confirm that if you go into My Computer that the MP3 player appears as a removeable disk and can you tell me any more about the error it comes up with, an exact description of what it says may help.

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