mp3 player problem

  castiel333 20:23 07 Oct 04
Locked

Hi I installed the software disc for my mp3 player and plugged it in to the usb but although the software installed fine and I get a message saying new hardware installed when I go to my computer and look for the disc or file or whatever opens the player theres nothing there I did have the player plugged in when I installed the software which I was told you shouldnt do could someone tell me if this is the problem or if its something else?

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