Mouse and keyboard freeze

  geedad 04 Sep 11
Locked

HP Pavilion p6530 PC, Windows 7 Home Premium, i5 Intel. Wireless Mouse and Keyboard. I am experiencing problems as follows: Start Up, OK, but screen remains frozen with no response from mouse or keyboard. The cursor spins forever, and no matter when I click it or the keyboard, there is no response. After switching off at the mains, and re-starting the PC it works OK, hence my being able to post this problem to the Forum. The batteries on both components are fresh. Having thought about it as I compose this , the cursor, when working, does seem to offer sluggish response. I am still under warranty for the PC, but my first action is to ask members if there is a fix for this before approaching usually delayed response from the PC suppliers. Has any member experienced a similar problem? geedad

  Fruit Bat /\0/\ 04 Sep 11

several possibilities

PSu failing

hard drive problems

but I would first do a startup repair (at least three times)

and a disk check.

  buteman 04 Sep 11

Or see if it works ok in safe mode and click on last good configuration.

That worked for me but mine was a USB mouse and keyboard.

Or a system restore to when it did work Ok maybe.

  geedad 04 Sep 11

Fruit Bat /\0/\ buteman Thanks, both. Something to work on. geedad

Advertisement

This thread is now locked and can not be replied to.

Should I upgrade to Windows 10? 8 reasons why you should upgrade to Windows 10... and 2 why you…

We are being sold the ability to spend money we don't have. And we love it

Encore creates eerie effects for Spielberg's new TV show The Whispers

How to use Apple Music in the UK: Complete guide to Apple Music's features

We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message