modem problems

  OICUR2Y's4Me 08:48 10 Jan 03
Locked
  OICUR2Y's4Me 08:48 10 Jan 03

I have a 56k Conexant HCF PCI internal modem. My OS is Win ME
Recently I'll be surfing the net, doing fine, whan suddenly my modem just stops sending and receiving. The 2 little terminal windows on the icon go black and stay black. Sometimes I then get booted and have to dial in again, but most times it stayes like that for up to 5-10 minutes and then starts working again.
Anyone have any ideas??
Should I just buy a new modem??

  Gongoozler 09:27 10 Jan 03

I think this is unlikely to be a modem fault. Have you tried a different ISP? In cases like this I like to have a second pay-as-you-go ISP account to check whether the problem is in my computer or at the ISP end.

  OICUR2Y's4Me 09:30 10 Jan 03

My flatmate and I both share the same ISP (logged on at different times obviously).
He has never had the same problem as I do. That is what led me to think it may be my modem....

  Gongoozler 08:08 11 Jan 03

OICUR2Y's4Me, do you have any conflicts showing in device manager?

  _Treb_ 12:47 11 Jan 03

I seem to remember having a conexant modem and it wasn't compatible with ME, worked fine under 98se

  1st RHA 12:53 11 Jan 03

more likely the isp but a driver update may be worth a look at.

  OICUR2Y's4Me 22:05 13 Jan 03

No conflicts showing in device manager.
Signed up with a different ISP and have the exact same problem..... :-(
Updated the drivers with no effect....

  Gongoozler 09:49 14 Jan 03

OICUR2Y's4Me, do you find that the computer runs smoothly except for the modem problem? If the computer is struggling for resources, then a software modem, which I think the Connexant is, may be having to wait for it's share of the resources. What is the spec of the computer (processor, ram, hard drive size and free space).

  OICUR2Y's4Me 22:43 15 Jan 03

computer runs fine. Only problem is the modem.
AMD Athlon XP 1900+ processor
512meg ram
40gig hdd (5400rpm)with with 30gig free

  MikeJ101 22:55 15 Jan 03

Might be worth having a go at BT - get the 'GAIN' turned up on the phone line(Dial 150 & ask for engineers). That can make a big difference to your connection and drop outs.
Try and check your upload/download speeds by going to click here and using the tests on there.

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