Modem not dialing & Telewest 1571

  Dudley West 09:46 12 Sep 03
Locked

Having re-installed XP Home twice due to virus/s I find I get no dial tone when Telewest voicemail 1571 is enabled. After the first install I contacted T-West/Blueyonder and was eventually put thro' to a Liverpool call centre where a girl (yes a girl) talked me thro' my internet connections ticking /unticking boxes,which I didn't make a note of, but after the second install I have the same problem, no one seems to know the answer,(can't find the same Liverpool girl). Have tried the 50p/minute service support but got nowhere. Can anyone help?

  DREYFUSS56 20:23 12 Sep 03

This is easy to resolve. Go to your Dial-up networking folder, the right click your isp and select properties. Now click on configure and then click connection, if there is a tick against WAIT FOR A DIAL TONE take it out.

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