Missing DVD player/writer

  TN 12:26 06 Feb 11
Locked

This sounds extremely odd but my DVD player and my DVD Player/Writer have both disappeared from my computer! I have checked the connections on both and they are all OK. When I load a DVD there is no reaction and in My Computer the two drives do not show. All help appreciated.

  Fruit Bat /\0/\ 12:45 06 Feb 11

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41
Try this if the optical drives are not appearing in My Computer or Device Manager.
(This is sometimes caused by the removal of Roxio or other writing software.)

click here
Download XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect.
This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7.
You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes
click here works for vista or XP
click here

or manual fix
Run regedit and navigate to registry key
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}.
Highlight it and in the right pane, find the Upperfilters and Lowerfilters values.
Highlight each one in turn, right click and delete them.
Close regedit and restart the computer.
If in doubt make a restore point before making changes.

  TN 13:39 06 Feb 11

Once again many thanks Fruit Bat - works perfectly! Obviously had no idea what I have just done but followed your instructions re. download and re-booted and hey presto - there they were! Magic! Sincerely many thanks.

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