Have you always connected with a Modem/Router or did you previously connect with a USB ADSL Modem? If you have used a USB Modem, did you uninstall its software when changing to the Modem/Router, because leaving it in place can cause a conflict.
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Synology invite you to their launch event on 16th September 2015. See the unveiling of the new DSM and products live, plus a chance to win a populated NAS! Tickets are free and available now. Click HERE for more details