microsoft updates

  Kingfisher 19:13 PM 14 Dec 11
Locked

Good evening all I have 9 xp updates and 7 office updates that will not install. they have downloaded ok,but as I say will not install. have tried restring pc to an earlier date, and selecting custom and tried to install updates one at a time but they all fail. I wanted to delete orignal downloads and start again but not sure where to find them. any help would be appreciated Many thanks

  birdface 19:39 PM 14 Dec 11

Not sure if this is what you are looking for.

http://support.microsoft.com/kb/971058

Make sure it is for your version of Windows.

  johnnyrocker 19:45 PM 14 Dec 11

my updates today completed during the shutdown stage, if that is of any help

johnny

  lotvic 19:51 PM 14 Dec 11

johnnyrocker, that helps me, I wondered why they didn't install.

  Kingfisher 21:20 PM 14 Dec 11

Problem sorted.Updates installed during shutdown stage as per johnnyrocker,and lotvic, strange never done that before.Also bookmarked butemans link.hanks to you all for your contributions.

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