microsoft updates

  Kingfisher 14 Dec 11
Locked

Good evening all I have 9 xp updates and 7 office updates that will not install. they have downloaded ok,but as I say will not install. have tried restring pc to an earlier date, and selecting custom and tried to install updates one at a time but they all fail. I wanted to delete orignal downloads and start again but not sure where to find them. any help would be appreciated Many thanks

  buteman 14 Dec 11

Not sure if this is what you are looking for.

http://support.microsoft.com/kb/971058

Make sure it is for your version of Windows.

  johnnyrocker 14 Dec 11

my updates today completed during the shutdown stage, if that is of any help

johnny

  lotvic 14 Dec 11

johnnyrocker, that helps me, I wondered why they didn't install.

  Kingfisher 14 Dec 11

Problem sorted.Updates installed during shutdown stage as per johnnyrocker,and lotvic, strange never done that before.Also bookmarked butemans link.hanks to you all for your contributions.

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