microsoft update failure

  briefcase 19:35 04 Feb 09
Locked

I was trying to update the latest update into my vista desktop but I have a problem When I open the computer the green screen comes up with the words configuring updates- 92% complete Stage 3 of 3. There it sticks eventually switches off then comes up again with this message time after time. No keys seem to work and I cannot get onto the computor When I managed once to get into safe mode it switched off. How can I access the computer to correct this problem?

  grey george 21:17 04 Feb 09

Do you have an original vista disk?
Pop it in the dvd drive reboot and when asked select repair.

  briefcase 19:51 05 Feb 09

Many thanks Used disc but couldn't see any means to repair so I have reinstalled Thankfully I had a backup the day before on a spare hard drive. My problem now is that I seem to have a lot of duplicate files and my hard drive is almost full any programme to get rid of duplicate files programmes etc ?

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