Microsoft security essentials won't update

  Housten 15:28 26 Jan 11
Locked

Good afternoon,

I have a desktop and I did this update without any problem before lunch. I have now tried 3 times - in different parts of th hous - to update my wife's laptop. All failed quoting error 0x80070057 - can anyone tell me what this is and how to correct it. Many thanks in advance for any infrmation.

  northumbria61 15:39 26 Jan 11

If it was all working okay a few days ago, the first thing I would try is a System Restore.
If the System Restore does not fix the problem you could then try an uninstall and reinstall MSE from scratch.

  Housten 15:44 26 Jan 11

northumbria61

It was actully working this morning, and she is using it again now. But I will try your suggestion this evening. Many thanks for such a prompt response.

  fsbb 15:54 26 Jan 11

This may be of use!

click here

  fsbb 15:59 26 Jan 11

Should have mentioned that the error code normally relates to an Internet connection problem which can easily occur if connection is wireless.

  Housten 16:21 29 Jan 11

Many thanks everyone, problem has now been sorted and so I will mark this as resolved.

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