I am having trouble moving files from my old computor. The old computor as Outlook on a Drive image so I could only move the Outlook Files to my new computor to a new Folder which now contains Outlook pst.
Following instructions given to me previously I have Gone to File Menus & click Import & Export which I have done but the next message of Click import From another program or File but this 2nd screen is not there help please.
I have got the file in the folder you stated and it is outlook.pst along with another file called extend.dat but outlook cannot see them and states I have nothing in my contacts when I should have about 40.
When I go to import as stated it waits because it cannot see the line import from another file.
In Outlook open Inbox. Left-Click on the Inbox name to\ oppen the folders list. Look at the top of the list to see if you have a Personal Folder with a plus sign. Open this. It should be the one you copied.
Otherwise select File - Open and open the file you just copied across.
Personal folder as a minus sign which if I click on it becomes a plus sign abd inbox outbox etc are empty.If I go to docs folder and click on pst file which was made around a fortnight ago before I updated to new computor so it is the correct file,it then asks me what program I wish to use to open it ?
Thanks FreeCell for your help. I finally uninstalled Outlook & then reinstalled.This time it asked me for the folder in which it expected Outlook.pst to be. So I placed it in the folder & it found everything. Great.