microsoft office problems

  Blossie 14:43 10 Oct 09
Locked

hi
i installed microsoft office student version successfully on my pc. i then installed it on my laptop. on the laptop evertime i try to open a document it says "please wait while windows configures microsoft office standard 2007". after about 10 seconds the office application opens and all is ok. however even with this open if i try to open another document of the same type it does the same thing. i have tried uninstalling and re-installing to no effect.

thanks for any help you can give.

  Taff™ 09:22 11 Oct 09

Maybe tell us what OS the laptop is running. (XP or Vista?)

  Blossie 09:23 11 Oct 09

sorry, its vista on the laptop but xp on the pc

  GANDALF <|:-)> 09:34 11 Oct 09

Go to click here and folow the instructions. I would also download Ccleaner from click here. Run it and then run the registry cleanup section.. Reboot, disconnect form the net and turn off your AV. Reload Office and when it is finiished, reboot ensuring that your AV is on.

G

  Taff™ 10:26 11 Oct 09

Be careful with the download link that GANDALF <|:-)> gave you. The first paragraph tell you to go to click here which gives a rather long manual removal instruction.

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