Microsoft keyboard

A friend of mine has boughta bluetooth microsoft wireless keyboard and mouse.
The problem is that when she switches on the pc it keeps looking for the keyboard and mouse as if the are not there.
Any idea on this problem.
Thanks

  Curio 19:42 19 Jul 04

Have the drivers been installed?

Good question Curio. I don't really know, she didn't say. Actually she is like me don't know much about computer. How do I go about installing drivers, her OS is win xp pro.
Many thanks

  Curio 20:24 19 Jul 04

All the relevant instructions for driver installation would have come with the keyboard and mouse along with software. Are they lying unread still in the box it all came in?

Curio
I don't know, going to see her tomorrow and see what she has done. Will let you know

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