medion p8610 cd/dvd drive fail

  denis93 08:46 21 Apr 14
Locked

i have the above laptop and when i try to play cds or dvds it wont reconise them,so i bought an external cd/dvd drive and still have the same problem,i checked i am on the correct dvd regionmand the correct letter is assigned to the dvd drive,i even did a factory reset,any help welcome,thank you.

Read more: click here was posted in windows 7 helproom,and it was suggested to post it here,thank you.

this

  Fruit Bat /\0/\ 10:28 21 Apr 14

No CD/DVD or CD-ROM access is missing error Code 19, Code 31, Code 32, Code 39, or Code 41 Try this if the optical drives are not appearing in My Computer or Device Manager. (This is sometimes caused by the removal of Roxio or other writing software.)

click here XP_CD-DVD-Fix.zip and save this file to your hard drive. Navigate to where you saved it and double click the file to extract the contents. Locate the EXE file you extracted and double click it. A confirmation dialog will appear when the script is done. You may need to reboot for the change to take effect. This utility is only intended for Windows® XP, but also appears to work for Vista and Windows 7. You may need Administrator level access to use this utility. If you do not have Administrator level access, the program will say it is finished, but will not have made any changes.

Similar fixes click here works for W7 Vista or XP click here manual fix Run regedit and navigate to registry key HKEYLOCALMACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}. Highlight it and in the right pane, find the Upperfilters and Lowerfilters values. Highlight each one in turn, right click and delete them. Close regedit and restart the computer. If in doubt make a restore point before making changes.

Download or

  denis93 11:41 21 Apr 14

again jock thank you,just tried what i could,but still no luck

  denis93 11:46 21 Apr 14

fruitbat tried all that yesterday,the cd/dvd drive is showing up in the devive manager under unknown its a hl-dt-st bddvw drw ct-10n scsi

  Fruit Bat /\0/\ 12:04 21 Apr 14

in device manger Uninstall and reboot let windows find and reinstall the device and retry.

  denis93 12:19 21 Apr 14

already did that twice,no joy

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