malfunctioned USB device

  bbmf474 18:26 30 Jan 05

I bought pinnacle studio 9, and after install would not work. I use xp on a laptop.

I read the help file, unistalled it then attached the device via usb to se if it was recognised.
I had a message - 'one of the usb devices attached to this computer has malfunctioned and windows does not recognise it' then 'USB root hubs 6 ports unknown device'
Other usb device tried afterwards work as normal.

Is there a problem with the device and my usb or is the device faulty?
all help appreciated thanks

  Fruit Bat /\0/\ 18:48 30 Jan 05

Its probably a USB device driver problem

VIA USB devices are always a problem make sure you have the latest 4 in 1 drivers.

click here

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