Major Thunderbird crash

  kimtrnc 24 Feb 12
Locked

My system had a a major crash this week. Not yet found out why. Most programs seem to be running ok and I have managed to reinstall the latest version of Thunderbird (mind you, I didn't ask for it, but it arrived anyway!)

However, I am not able to get anything in or out for several days now. Delving into the background, I found that the sytem is now using IMAP, although I have always used a POP.

Sure I must have done something silly, but quite desperate without my email. Can anyone help, please?

  northumbria61 24 Feb 12

If your settings are correct for sending/receiving from Thunderbird it may be a Firewall problem -

Verify that your firewall or antivirus program is not blocking Thunderbird. With a classic firewall its simply a question of whether or not you have a rule that states the application is allowed to connect to the Internet, and does the rule know about the current version of the Thunderbird executable

  kimtrnc 24 Feb 12

I don't have a firewall. I AM able to view my emails directly in gmail, but I really prefer to have it down/uploaded from my Thunderbird. Whilst all this was driving me mad, Thunderbird decided that I MUST have the newest version and downloaded it anyway.

I STILL can't access my in/out mail via Thunderbird. I THINK the problem may be in the settings, but I can't see how to correct this. Thanks for your interest

  Miké 24 Feb 12

Go to Tools/Account Settings and at the bottom of the screen there is a 'Account Actions' button. Click on 'Add Mail Account' this will start a wizard, during which there is a option to select IMAP or POP.

Once you have got the Pop settings correct delete the IMAP accounts!

  kimtrnc 24 Feb 12

Thankyou Mik e, that sorted it. Still don't know what exactly happened. I am quite bereft without my email!

PS Sorry - don't know how to get a proper font for your name!!)

  john bunyan 24 Feb 12

Re Accent:In W7: Start/All programmes/Accessories/System Tools/Character map. You could put a shortcut on desktop.

  natdoor 24 Feb 12

Or you could copy and paste the name.

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