If your running windows xp you will get this error message if your user account is set to limited.
set it to administrator level and see if it straightens out
it does it with mine and i can recreate the same problem
not sure why in the limited level it will not work but guess we would have to ask AOL
You can do several thing to fix this.
In AOL 9.0, right click the AOL icon in the taskbar at the right hand corner of near the clock, then click on System Information. When it opens...it takes a few seconds...click on the Utilities tab at the top of the page. Click on the Quick Restore button at the bottom of the page. Click on Procedd, then follow any on-screen instructions after that.
If you donot have the AOL tray icon, click on Start, Programs and look for America Online (no version number next to it). Click on AOL System Information in the sub-menu.
In versions of AOL before 9.0:
Go to My Computer
Double-click the C: drive
Double-click on Program Files
Double-click on America Online X.0
((Note): If you have several installations of AOL, open the latest installation file, i.e., 8.0, 8.0a, etc. 8.0a if the latest installation.)
Doulbe-click on the Backup folder
Right-click on main (or main.idx)
Left-click on COPY
Click the BACK arrow in the upper left hand corner of the window
Right-click on the IDB folder
Left-click on PASTE
Answer YES to the question.
After that is done,
scroll down on the page and fine the COMPVER file.
Right-click on it, then left-click on DELETE.
Answer YES to send it to the Recycle Bin.
If the above two procedures donot work, uninstall all AOL from the computer, then reinstall it