mailwasher and zone alarm "conflict"

  Newuser819 17:30 23 Jul 04
Locked

I have used both Mailwasher and Zone alarm for sometime. The latest version of Zone alarm prevents mailwasher from its usual speedy function of bouncing unwanted mail by saying that it violates email rules by sending email too quickly. Each message has to be individually cleared with Zone alarm.

Is there a way around this "improvement"

  woodchip 17:41 23 Jul 04

Yes remove ZoneAlarm and install the old one

  ianeon 17:54 23 Jul 04

I use Zone Alarm Pro(5.0.590.043) and Mailwasher Pro 4.1 without any problem - So there is a possibility that the fault may lie elsewhere.

  Newuser819 16:15 05 Aug 04

Removing Zone alarm and installing the old one (woodchip)seems a retrograde and defeatist step.
Us "beginners" ask you "experts" such questions because we hope and expect that you will know the answers. or know where to look.

I have since found the answer to what cannot be an unusual situation.

Zone alarm state that especially after a networking or OS change "OR A ZONE ALARM UPDATE" the true vector service may not function properly.

Their customer care site shows you how to disable Zone Alarm, clear the Internet Logs directory then reboot and start Zone Alarm , manually if necessary.

Problem solved.

  Smiler 16:52 05 Aug 04

Can you give us a link to the customer care page please

  Newuser819 16:11 06 Aug 04

The link is "click here"

Then choose "service and support" from the menu

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