Lotus 123 problem.

  KeithMH 16:51 18 Jun 05

For the past couple of weeks I've been unable to open Lotus 123 files. I get "an error has occurred....." followed by "This program has performed an illegal operation.....". I'm running Windows 98. Can anyone help?

  BurrWalnut 19:16 18 Jun 05

I've stopped using 123 but whenever I received that message I uninstalled it then reinstalled it.

  KeithMH 08:16 19 Jun 05

I've tried reinstalling, but without uninstalling. There doesn't appear to be any simple way to do this. For example, it doesn't appear in the Add/Remove Programs list!

  stlucia 08:46 19 Jun 05

It's listed as Lotus Smartsuite in my Add/Remove programs list, even though I don't have the whole Smartsuite installed.

  KeithMH 08:59 19 Jun 05

All that's listed in mine is Lotus Word Pro 96, even though I also have 123 and Organiser installed. How strange.

  Wak 10:00 19 Jun 05

Hi KeithMH, I use Lotus and suggest you look in Windows Explorer under C:\Lotus and see how many separate folders you have listed there.
I have 12 folders listed which include 123, Approach, Organize and Word Pro.
If you haven't those folders listed then I imagine that you only have a selected installation.
You could also go into Windows Explorer and find an existing *.123 file (in the WORK Folder), right click it, select OPEN and see if that will open the file. If it doesn't then it looks as if it definitely isn't installed properly.
In the Add/Remove Programs My LOTUS is also listed as Lotus Smartsuite.
Hope this helps.

  KeithMH 09:46 20 Jun 05

Many thanks for your suggestions.

Oddly, I can now open all my 123 files except one (the second most important one, of course). If I attempt to open it, I get the messages as before and I can not open any other 123 file until I restart the system.

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