LOST THE USE OF MY SCANNER TWAIN-AQUIRE

  YAMA 17:23 24 Aug 07
Locked

Hi all hope there is help out there. I have epson stylus cx3600. I can print, and I can scan - print using the machine, ican also print from pc to machine, BUT I can not now beable to scan from the using the pc, in my paint shop pro, when i call to IMPORT>TWAIN>ACQUIRE.
It comes up with UNABLE TO LOCATE FILE JCD.DAT. AND SO I CAN NOT GET TWAIM TO WORK SO ANY HELP WITH ADVICE PLEASE,
REGARDS
YAMA

  Diemmess 17:40 24 Aug 07

I'm unfamiliar with a multipurpose job like the cx3600, but is the scanner function listed in Programs?

If it is then
I would uninstall the scanner.

Shut down and remove the usb connection

Boot up again and install the scanner from the Epson disk but dont plug the USB lead in until Windows asks for it.

I believe the Twain driver is part of a Windows system file modified to make sense of the Epson product and available to both Picture scanning and OCR software.

  YAMA 23:34 24 Aug 07

ok will try, yama

  YAMA 10:49 25 Aug 07

No luck down that road Diemmess, but thanks any way, like i said it is just twain-aquire, that will not operate,
regards yama

  SANTOS7 10:53 25 Aug 07

JCD.DAT is a paint shop Pro file uninstall PsP reinstall and try again..

  jack 11:03 25 Aug 07

The problem lies I feel with PSP.
To prove the point try to use the device as a photo copier using the Epson utility on the computer

PSP has a habit of losing various elements of its self.
Also try these
1- disconnect the USB and re connect with PSP running and then try.

2. In PSP go to View/Customise/toolbars/renew all.
3. Dig out the PSP disk and run Repair.
Come back

  YAMA 23:49 26 Aug 07

ok thanks alot all ok now psp???
kind regards to you all yama

  jack 08:27 27 Aug 07

Don't forget to tick'n'click- resolved
Thanks

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