Lost programmes files and icons

  Hogwarts 19:22 12 Feb 09

My son's laptop has rebooted itself and the desktop now only has the My Computer icon on it. He has also lost most of the software and data files. Firefox is missing but I think he has IExplorer still. I've suggested System Restore but does anyone have any other ideas?

  User-1229748 19:42 12 Feb 09

i think system restore could be the way to go

  Technotiger 19:46 12 Feb 09

System Restore yes - though sometimes a simple Re-boot will bring it all back.

  Technotiger 19:47 12 Feb 09

PS - but check-out why it rebooted itself! Perhaps best to run all your Anti-everything programs, once it has re-started.

  Hogwarts 11:40 13 Feb 09

He now says that there was an error message just before the laptop shut down to say that it was overheating. Looks like a fan problem that needs investigating

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